Elderwerks Senior Resource Directory 2025/2026

UTILITY INFORMATION

Energy Assistance 312-795-8800

Lifeline www.fcc.gov/lifeline-consumers

TELEPHONE

AT&T Plans & Service 800-331-0500 Internet Service: 877-722-3755 800-855-2880 (TTY)

Lifeline is an FCC program that helps make communications services more affordable for low-income consumers. Lifeline provides subscribers a discount on qualifying monthly telephone service, broadband Internet service, or bundled voice-broadband packages purchased from participating wireline or wireless providers. The discount helps ensure that low-income consumers can afford 21st century connectivity services and the access they provide to jobs, healthcare, and educational resources. Contact your local phone company and tell the sales department that you want to apply for Lifeline. SafeLink Wireless 800-723-3546 Enrollment/Plan Changes 800-378-1684 Technical Support www.safelinkwireless.com A program for income eligible households provided by TracFone Wireless to provide cell phone service to those who can’t otherwise afford it.

Gatekeeper Program As a coordinator partnership of the City of Chicago, Commonwealth Edison, and People’s Gas, this program is designed to provide assistance to vulnerable elderly persons. 312-744-4016 The Illinois Home Weatherization Assistance Program The Illinois Home Weatherization Assistance Program provides free weatherization services to income eligible households. They include basic weatherization, caulking, weather stripping, insulation, and installing storm doors and windows, as well as furnace repair and replacement if necessary. 877-411-9276 | 800-252-8643 800-785-6055 (TTY) www.weatherizationillinois.com

AT&T Wireless 800-331-0500

Boost 888-266-7848

Comcast 800-266-2278 Customer Service 888-959-6783 New Customers

Cricket 800-274-2538 866-384-4425

Sprint 800-368-5400

T-Mobile 800-937-8997

Low Income Home Energy Assistance Program (LIHEAP) 877-411-9276 | 800-252-8643 www.liheapillnios.com

U.S. Cellular 888-944-9400

UNDERGROUND UTILITY LOCATOR JULIE, Inc. 3275 Executive Dr.

Verizon 888-910-4366

McHenry County Energy Assistance 815-338-7752

Joliet, IL 60431 800-892-0123 811 www.illinois1call.com

Virgin Mobile 888-322-1122

Will County Center for Community Concern Helps with utility bills for those needing assistance. 815-722-0722

Verizon Wireless 800-922-0204

UNWANTED PHONE CALLS & JUNK MAIL

GetHuman This website provides phone numbers to companies, shortcuts to customer service, call back numbers and more. www.gethuman.com Lively (AARP/Jitterbug Smartphone) Older adult-friendly communication devices.

CITY COOLING CENTERS

Mail Preference Service To reduce unwanted junk mail, contact the Direct Marketing Association 212-768-7277 www.dmachoice.org To end most telemarketing phone calls within 3 months, you can add your number to the National Do Not Call Registry. Call 888-382-1222 from the phone you wish to register. You may also register up to 3 numbers online at 866-290-4236 (TTY) www.donotcall.gov

Keep Cool Illinois Centers Over 120 state facilities, including tollway oases, are used for cooling during hot summer days. Centers are open during normal business hours, 8:30am-5:00pm, Monday through Friday. Tollway oasis locations are open 24 hours a day, 7 days a week. Call the Illinois Department of Human Services for a location near you. 800-843-6154 or 311 for Chicago residents

800-918-8543 www.lively.com

UTILITIES / MISC. GOV’T PROGRAMS

“ We don’t stop playing because we grow old. We grow old because we stop playing. ” George Bernard Shaw

U.S. Post Office 800-275-8777

175

(855) 462 0100

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