Elderwerks Senior Resource Directory 2025/2026

ILLINOIS LONG-TERM CARE OMBUDSMEN

Catholic Charities Long-Term Care Ombudsman Program Catholic Charities, Diocese of Rockford 431 S. Phelps Ave., Suite 607 Rockford, IL 61108-3101

ECCOA Ombudsman Program Effinham City/County Committee on Aging

ILLINOIS LONG-TERM CARE OMBUDSMEN Office of the State Long-Term Care Ombudsman Illinois Department on Aging 160 N. LaSalle St., Suite N-700 Chicago, IL 60601-3117 312-814-1203 Senior Helpline: 800-252-8966 or Illinois Dept. of Public Health Hotline: 800-252-4343 or 800-547-0466 (TTY) Mandated by the Federal Older Americans Act and the Illinois Act on Aging, the Long-Term Ombudsman Program protects and promotes the rights and quality of life for people who reside in long-term facilities (nursing homes). Alternatives for the Older Adult, Inc. 1803 Seventh Street Moline, IL 61265 800-798-0988 (Statewide) 309-277-0167 ombudsman@alternativesforyou.org alternativesforyou.org Bureau, Henderson, Henry, Knox, LaSalle, McDonough, Mercer, Putnam, Rock Island & Warren Counties. Alternatives for the Older Adult, Inc. 301 Oak St., Suite 2-27 Quincy, IL 62301 ombudsman@alternativesforyou.org Adams, Brown, Calhoun, Hancock, Pike & Schuyler Counties. Catholic Charities Diocese of Joliet 16555 Weber Road Crest Hill, IL 60403 815-724-1120 omb@cc-doj.org https://catholiccharitiesjoliet.org/ services/aging-disability-services/ Grundy, Kankakee & Will Counties. 800-798-0988 217-223-2658

209 S. Merchant St. Effingham, IL 62401 800-283-4070 217-347-5216

800-369-0895 779-210-8700

ccombudsmaninfo@rockforddiocese.org Boon, Carroll, DeKalb, Jo Daviess, Lee, Ogle, Stephenson, Whiteside & Winnebago Counties.

ombuds@seniorservices-eccoa.org Clay, Effingham, Fayette, Jefferson and Marion Counties. ICARE - Project Advocate Area Agency on Aging for Lincolnland 2731 S. MacArthur Blvd. Springfield, IL 62704 800-842-8538 217-523-8419 admin@icare.ws Cass, Christian, Greene, Jersey, Logan, Macoupin, Mason, Menard, Montgomery, Morgan, Sangamon & Scott Counties. Legal Aid Chicago 120 S. LaSalle St., Suite 900 Chicago, IL 60603-3425 888-401-8200 ombudsman@legalaidchicago.org www.legalaidchicago.org Lake & Suburban Cook Counties (except the City of Evanston) Senior Services Associates, Inc. 2111 Plum Street Aurora, IL 60506 630-897-4035 omb@seniorservicesassoc.org Kane, Kendall & McHenry Counties. Senior Services Plus Ombudsman Program 2603 N. Rodgers Ave. Alton, IL 62202 618-465-3298 ext. 127 855-336-4478 ombudsman@seniorservicesplus.org

Center for Prevention of Abuse 720 Joan Court Peoria, IL 61614

309-272-2917 ombudsman@

centerforpreventionofabuse.org Fulton, Marshall, Peoria, Stark, Tazewell & Woodford Counties. Chicago Department of Family and Social Services, Senior Services Division 1615 West Chicago Avenue, Floor 3 Chicago, IL 60622 312-744-4016 bernard.cobbins@cityofchicago.org City of Chicago. City of Evanston Health and Human Services 2100 Ridge Ave. Evanston, IL 60202 847-448-8696 ombudsman@cityofevanston.org City of Evanston. DuPage County Department of Community Services 421 North County Farm Road Wheaton, IL 60187 ECIAAA Long-Term Care Ombudsman Program East Central Illinois Area Agency on Aging, Inc. 1003 Maple Hill Road Bloomington, IL 61704-9327 800-888-4456 (Regional) 309-829-2065 aginginfo@eciaaa.org Champaign, Clark, Coles, Cumberland, DeWitt, Douglas, Edgar, Ford, Iroquois, Livingston, Macon, McLean, Moultrie, Piatt, Shelby & Vermilion Counties. 800-942-9412 630-407-6500 itdomb@dupageco.org DuPage County.

Bond, Clinton, Madison, Monroe, Randolph, St. Clair & Washington Counties.

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(855) 462 0100

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