Elderwerks Senior Resource Directory 2025/2026

Malware: Keeping Your Devices Clean Malware is malicious software that can infect your devices, causing damage or stealing information. It can come in many forms, including viruses, spyware, and ransomware. Often, malware is spread through phishing emails, malicious websites, or by downloading infected files. Tip 6: Install Antivirus Software A reliable antivirus program can help detect and remove malware before it causes serious harm. Many antivirus programs offer free versions, which provide basic protection, or paid versions with more advanced features. Make sure your antivirus software is up to date and runs regular scans on your devices. Tip 7: Avoid Suspicious Downloads Be cautious when downloading files or programs from the internet. Only download from trusted websites, and avoid clicking on pop-up ads or banners that offer "free" software or services. These are often traps designed to infect your device with malware. Online Scams: How to Spot and Avoid Them Unfortunately, online scams are becoming more sophisticated, and older adults are often prime targets. Scammers can prey on the fact that seniors may be less familiar with technology and online safety practices. These scams can come in many forms, including fake charities, fraudulent online retailers, or even romance scams. Tip 8: Be Skeptical of Too-Good-To-Be-True Offers If something sounds too good to be true, it probably is. Whether it’s a deal on a product that seems incredibly cheap or a surprise "lottery win," these are often ploys to get your personal or financial information. Tip 9: Hang Up on Suspicious Calls Phone scams are still a huge problem, and many seniors report receiving calls from people claiming to be from the IRS, Medicare, or a tech support company. If someone asks for personal or financial information over the phone, hang up and contact the organization directly using a phone number you know is legitimate. What to Do If You’re a Victim Despite your best efforts, it’s possible to fall victim to an online scam or malware attack. If you think your information has been compromised, act quickly: • Change Your Passwords: Immediately update your passwords, especially for your email, bank, and other important accounts. • Contact Your Bank: If you suspect financial fraud, contact your bank or credit card company right away to report unauthorized charges and prevent further damage.

• Seek Professional Help: Whether it’s recovering from a scam or just getting set up with better online security, professional tech support services can help you navigate the digital world safely.

A Helping Hand As technology continues to evolve, staying safe online can sometimes feel overwhelming, but you don’t have to do it alone. Whether you're an older adult navigating the digital world or a caregiver looking to protect a loved one, seeking out expert tech support is always a good option. At the end of the day, the internet can be a fantastic tool for staying connected and making life easier. With the right precautions in place, you can enjoy all its benefits without the worry of falling victim to online threats. So, don’t hesitate to reach out for support, education, and personalized training to help you or your loved ones feel more confident and secure online.

Editor’s Note: This article was submitted by Tony LaPalio. Tony is the owner and CEO of Senior Tech Support and may be reached at 877-630-3538 or by email at info@seniortechsupport.net. See our ad on pg. 196.

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