Elderwerks Senior Resource Directory 2025/2026

FINANCIAL RESOURCES

Senior Health Insurance Program (SHIP) 800-548-9034 | 217-524-4872 (TTY) www2.illinois.gov/aging/ship/pages/ default.aspx SHIP counselors assist with questions regarding Medicare, Medicare Supplemental insurance, long-term health care plans, retiree health plans, pharmaceutical assistance programs, claims processing and appealing claim denials. Medicaid Hotlines to inquire about benefits and covered services. 800-843-6154 855-889-4326 (TTY) Social Security 800-772-1213 | 800-325-0778 (TTY) www.socialsecurity.gov Contact for assistance in applying for retirement, disability and Medicare benefits, creating a My Social Security account, replacing a Medicare card or reporting a change of address or telephone. “ The longer I live, the more beautiful life becomes. ” Frank Lloyd Wright Medicaid Fraud, abuse or neglect line. 844-453-7283

Benefits Hotline 866-468-7543 | 877-204-1012 (TTY)

Extra Help Medicare low income subsidy Medicare beneficiaries are eligible for “Extra Help” paying for prescription drugs if they have limited income and resources. For information and to apply, contact the Social Security Administration and ask for the application for help with Medicare prescription drug costs. 800-772-1213 | 800-325-0778 (TTY) www.ssa.gov/prescription help Free national helpline - Trained staff and volunteers help with questions on understanding Medicare benefits, making enrollment decisions, coordinating Medicare with other insurance, appealing denials of care, determining eligibility for Medicare cost saving programs, and more. MEDICARE / MEDICAID Madigan Insurance Group, Inc. Vicki L. Madigan, Agent/Broker Individual Health Insurance/ACA and Marketplace approved 847-457-1802 vicki@madiganins.com www.madiganins.com Multi-State licensed health insurance agency specializing in health insurance: Medicare, ACA, Small Group health, Voluntary Products: dental vision-hospital indemnity. *See ad page 121. Medicare Rights Center 800-333-4114 info@medicarerights.org www.medicarerights.org

Illinois Department of Healthcare and Family Services 800-843-6154 DHS 800-447-6404 (DHS TTY) 800-226-0768 HFS 877-204-1012 (HFS TTY) www.illinois.gov Medical benefits inquiries, eligibility, card replacement. Medicare Helpline 800-633-4227 | 877-486-2048 (TTY) www.medicare.gov Medicare Complaint Hotline 800-647-8089 Medicare/Medicaid Fraud Hotline 800-447-8477 800-377-4950 (TTY) Pharmacy Hotline 800-842-1461 For prior approval requests and patient Eligibility Red Tape Cutters Program 800-699-9043 (Age Options) 312-744-4016 (Dept. of Family Services) Medicare Part B (EDI Helpline) 877-273-4334

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